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IT TECHNICIAN


Type:Full time / Permanent

Location:Head Office in Pointe-Claire


Mobilia is currently looking for an IT Technician.

Description

Reporting to the IT manager, the IT technician provides support and training to all users of the information system of the company. This includes the headquarters and the stores in Quebec and Ontario. The person will also second the IT Director in different projects and tasks of the IT department.

Come join an innovative company in business for almost 50 years and enjoy a rewarding work environment in the interior design industry!


Responsibilities

• Installation of workstations including computer equipment, software, networking and configuration
• Install and configure all : printers, scanners, fax, landline phones, smart phones
• Answer calls and email, and act as the primary contact for any IT problem and escalate if necessary
• Provide support to resolve configuration problems and email software use, Microsoft office suite ...
• Create and maintain user accounts in the ERP system, active directory, emails etc ...
• Monitoring the inventory of computer equipment and software licenses
• Document the support procedures and incidents with their resolution
• Assist the IT team, when required, in the execution of projects (deployment, migration etc ...)
• Perform other related duties for the IT department


Requirements

• College degree in IT
• Fluency in written and spoken French and English
• Microsoft Certifications, Cisco (an asset)
• Knowledge of TCP / IP and DNS / DHCP / LDAP services
• Extensive knowledge of Windows 7, Mac OS X (an asset)
• Knowledge of Windows server 2003/2008 (an asset)
• Knowledge and mastery of Microsoft Office
• Minimum of 2 years’ experience in a similar position
• Have a team spirit and a courteous relationship with users
• Be open to learn new software and stay current on new information technologies

 

Benefits

• 35 hours / week
• Competitive salary
• Group Insurance
• Rigorous and structured training program
• Motivating environment
• Professional and passionate team

Mobilia - corner form visual

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