Maintenance tips Carpet

Learn more about your carpet’s construction and fibers and follow our care techniques to prolong its lifetime.

What should I know about rugs?

You should know that one of the first things you need to do before rolling out your carpet is to sweep offany dirt from the floor. You should also consider taking off your shoes before walking on it, as dirt grinds itself into the fibers of the rug, eventually weakening it over years of use.

For those of you who have pets, it is very important to avoid any accidents as pet stains are highly alkaline and will damage the rug.



Hand-woven area rugs are made on a cottage loom, which is operated by hand. The warps are set on the loom frame and the weft is physically woven over the warp using shuttles. It is further enhanced by utilizing handlooms, which has limitations, but is faster.


A hand-tufted rug is created without tying knots into the foundation, but rather by pushing wool or acrylic yarn through a primary backing, creating a ‘’tuft’’. Then, using a latex glue to hold the ‘’tufts’’ in place, a rug maker will apply a secondary foundation, or ‘’scrim’’, which is then covered by a third and final cloth backing to protect your floor. The final step involves shearing the tops of the looped tufts to create the pile. The height of the pile is determined by how much yarn is cut off, and how far the initial loop was pushed up.


Machine-made rugs are woven on power looms operated either by machine or computer. Once design and colours are determined, a computer card is created which tells the computer which size and colour rug it needs to produce. The loom is strung with a warp of jute, or sometimes cotton. The rug is then woven using wool, nylon, polypropylene, olefin, or another suitable yarn.


Knotted weaves refer to the method of weaving used in most rugs. In this technique the rug is woven by creating knots. A short piece of yarn is tied around two neighbouring warp strands creating a knot on the surface of the rug. After each row of knots is created, one or more strands of weft are passed through a complete set of warp strands.

Flat Weave

Flat weave refers to a technique of weaving where no knots are used in the weave. The warp strands are used as the foundation and the weft strands are used as both part of the foundation and in creating the patterns.


Cotton - Natural


Soft feel

Wide range of colours

Ideal for high-traffic areas

Jute - Natural

Beautiful natural colouring

Suited for low-traffic areas

Soft feel

Should not be placed under furniture

Polyester – Synthetic

Retains colour clarity

Easy to clean

Provides a plush feel

Ideal for living areas

Sea Grass - Natural

Easy to clean

Should not be placed under furniture

Natural colouring provides a rustic look

Well suited for high-traffic areas

Polypropylene – Synthetic

Easy to clean

Resists moisture and mildew

Best for low-traffic areas


May be used outdoors

Wool – Natural

Provides a luxurious feel

Soft and thick

Strong, resilient and static-resistant

Perfect for high-traffic areas

May shed when new

Silk – Natural

May provide highlights in wool rugs

High luster

Soft feel

Best for low-traffic areas

Sisal – Natural


Ideal for high-traffic areas

Best for indoor use

Coarse texture

How can I keep the rug beautiful?

Rugs need very little attention. All that has to be done for them to retain their appearance over the years is to follow these three basic rules:

-          Vacuum regularly, at least once a week and preferably more often in places that are subject to a lot of wear. Always use the flat nozzle when you vacuum. For pile rugs, always finish by vacuuming in the direction of the pile.

-          Remove stains immediately.

-          Hire a professional cleaner to clean the rug about every three years.


With a little love, regular cleaning and attention to spills and accidents, your rug can live a long and happy life. A rug that is properly looked after will give you many years of pleasure.


Quality care is an important factor in the preservation of your investment. Regular vacuuming is a carpet’s best friend. In most cases, a suction only canister vacuum is best to prevent excess pilling and fuzziness for loop pile carpets. However, if this type is not available, set the vacuum so that the brush is farthest away from the surface of the carpet.


One of the most crucial parts of carpet maintenance is the removal of spots and spills. Acting quickly when anything is spilled or dropped, and always having the necessary cleaning materials on hand are of the utmost importance.


Steps for spot removal:

  1. Immediately blot spills with white paper towels or with a clean absorbent cloth. Scoop up solids. Do not rub.
  2. Pre-test spot removal in an inconspicuous area.
  3. Apply the cleaning agent listed below to an absorbent towel and begin to blot up the spill.
  4. Do not over-saturate with water.
  5. Work inward from the edge of the spot to prevent excess spreading.
  6. Wait a few minutes for the cleaning agent to work on the spot. Follow recommended directions.
  7. Once the cleaning agent has removed the spot, blot excess moisture by applying pressure with paper towels or a dry absorbent cloth.
  8. Rinse with clear water on a clean cloth.
  9. Remove excess moisture by applying pressure with paper towels.

Stain Treatment Chart:

  1. Add water and blot.
  2. Detergent solution or Dry Spot Remover
  3. Methylated mineral spirits, turpentine, Dry Spot Remover
  4. Chill with an aerosol-freezing agent or ice cubes in a plastic bag; follow by picking or scraping off gum.
  5. Warm water
  6. Nail polish remover (preferably acetone)
  7. Isopropyl alcohol
  8. Rust remover
  9. Absorbent powder (salt, talc)
  10. Absorbent cleaner