Shipping

Everything you need to know

Mobilia delivery trucks will service Ontario and Québec only. Customers outside these provinces may arrange to pick up their order at our Montreal or Toronto warehouses. To make arrangements, please contact us at expedition@mobilia.ca.

To book the delivery of your in-stock products, call us toll-free at: 1.866.662.4542
Montreal area: 514.685.7557 | Toronto area: 905.896.4904

We will contact you to schedule your delivery 10 to 15 working days after receiving all of your items at our warehouse.
Please note that each shipment will incur its own delivery fees.

If you'd like to take advantage of this option, contact us via our contact form.

Delivery with

Mobilia White Glove Service

In order to ensure a pleasant experience from the beginning of the transaction to the delivery of your goods, Mobilia offers a white glove delivery service that offers numerous advantages. We will contact you to schedule your delivery date. You will receive a call 24 to 48 hours before your delivery to confirm the time window on the day of delivery.

Regular - Threshold Delivery

Our delivery service ensures quality service via a local carrier by delivering your order to the address of your choice, to the first available space in the interior of your home. Installation and unpacking are not included. We will contact you to schedule your delivery date.

Courier Delivery

Your order is shipped ten (10) to twelve (12) days following your purchase. Fixed-rate of $25 for one or more permissible products. Oversized products (dimensional weight exceeding the product's physical weight) will be charged an additional $25. Once shipped from our warehouse, a tracking number will be sent to you by email.

Need truck delivery in an unserved area?

Here's how we can help

Mobilia delivery trucks service Ontario and Québec only. If you are outside these provinces, you can still complete your purchase and arrange to pick up your order at our Montreal or Toronto warehouses. Please contact us to coordinate pickup.

Contact us to make arrangements

Customer pickup

At our distribution centers in Pointe-Claire and Mississauga, or at our store in Ottawa

Select your preferred distribution centre when ordering. You will receive a notification by email to confirm when your product will be ready for pickup.

Pickup instructions

A few tips for a successful delivery

Before your purchase

Before ordering, take note of the dimensions of the products that you'll find online and validate with the dimensions of your space. Measure the height, width, and length of the furniture and of your space (including door width, ceiling height, hallways, and stairwells).

Before your delivery

Once you know that your space can accommodate your furniture, make sure your doors, hallway and stairs also allow it. If your furniture can not pass through your door or stairs, there is a problem. Then remove the existing furniture to create space for your new furniture. This way, you save time and energy at the time of delivery.

On delivery day

Make sure the path is clear and notify staff if obstructions occur. In case of snow, make sure it's not slippery. Remove bulky or fragile items that could be damaged, and decorative carpets. Finally, lead the staff when they arrive and tell them where they need to position your new furniture.

Happy white-glove delivery customers

This is the best part of ordering from Mobilia, where you don't have to guess how to assemble the furniture ordered but rather leave it to the experts to do it. Truly a wonderful experience.

The manner of the packaging on all items was above any furniture establishment I've ever experienced.

The delivery today was on the scheduled time and with an excellent crew that provided an enviable white-glove setup.

The delivery guys were amazing, they did very fast jobs setting up the products without any mess. We highly recommend it!

  • Aurora
  • Crestliner
  • Ron
  • Nataliya

Before your delivery...

What if you could get an accurate to-scale preview of your future room, furniture and all? It's possible, thanks to our online DESIGN preview tool.

Create your space