We have a floor price policy (our prices are always at their lowest). Therefore, we do not negotiate prices because they are very competitive, considering the quality of our products, warranties, etc. We do not inflate our prices and then reduce them during sales periods. We always maintain competitive prices and reduce them during promotions or when our collections are discontinued.
However, we do guarantee our prices, which means that if within 30 days of your purchase, you find an identical item elsewhere at a lower price, we will refund you the difference. Written proof will be required. In addition, if you purchase an item in-store or online and the price of the item is reduced before you receive your order, contact us before the end of the promotion to receive a refund for the difference. If you have already received your order, you have 2 weeks (14 days) from the start date of the promotion to request a refund. Conditions* will apply.
* Does not apply to floor models or discontinued items, except during the following promotional periods: Black Friday, Boxing Day Sales, Canada Day, Labour Day. In the case of promotions such as: Free shipping, the refund will be done on the shipping fees paid . Promotions cannot be combined.